SKIP BIN FAQ
Frequently Asked Questions
Got questions about skip bin hire? We’ve answered the most common questions below to help make the process simple and stress-free.
Our deliveries are typically completed during normal business hours and are usually scheduled in the morning. During busy periods, deliveries may occur later in the day.
If you need to be present when the bin arrives, simply let us know when booking and we’ll do our best to provide an estimated delivery window. In many cases, our driver can also give you a courtesy text before arrival.
Absolutely! If you’ve finished with your skip bin before the scheduled collection date, simply give us a call or click the Request Pick Up button in your delivery confirmation email to let us know.
We’ll arrange collection as soon as our schedule allows. While we can’t always guarantee a particular day or time, we’ll always do our best to accommodate your request.
The easiest way to estimate the right skip bin size is to compare your waste to the wheelie bin and trailer load equivalents shown below.
As a general guide:
- 3m³ Bin = Approx. 12 wheelie bins or 3 trailer loads
- 4m³ Bin = Approx. 16 wheelie bins or 4 trailer loads
- 6m³ Bin = Approx. 24 wheelie bins or 6 trailer loads
- 8m³ Bin = Approx. 32 wheelie bins or 8 trailer loads
- 10m³ Bin = Approx. 40 wheelie bins or 10 trailer loads
If you’re still unsure, simply give our team a call. We’ll be happy to discuss your project and recommend the most suitable bin size.
No. As long as clear placement instructions have been provided and the area is accessible, you do not need to be present for delivery. If you have specific placement requirements, please let us know when booking.
We take great care when delivering and collecting every skip bin, and our experienced drivers do everything possible to protect your property.
However, skip bins are heavy, and our trucks use stabilising legs during loading and unloading to operate safely. Because of the weight of both the truck and the skip bin, marks, indentations or damage can occasionally occur to driveways, paving, kerbing, lawns or other surfaces. Soft ground, decorative paving, new concrete, exposed aggregate and asphalt are particularly susceptible.
While every reasonable care is taken, Stride Skip Bins cannot accept responsibility for any damage to property that may occur as a result of delivering, placing, collecting or transporting a skip bin, including damage caused by the weight of the truck, skip bin or its stabilising legs.
If you have a surface you’re concerned about, or a preferred placement location, please let us know before delivery. Where practical, we can discuss the best placement options and recommend using timber under the bin (provided by customer) or selecting an alternative location to help minimise the risk of damage.
We will always aim to place your skip bin in the safest and most convenient location possible, typically on a driveway or suitable area within your property.
If this isn’t possible, we may be able to place the bin on the verge, subject to local council requirements and safe access considerations. If you have a preferred placement location, please let us know when booking.
Choosing the right skip bin size can sometimes be tricky, as it depends on both how much waste you have and the type and weight of the material you’re disposing of.
Our skip bins range from 3m³ to 10m³, so there are plenty of options to suit different jobs.
Not sure which one you need? Just give our friendly team a call and let us know what you’re getting rid of and roughly how much you have. We’ll be happy to talk you through the options and help you choose the most suitable bin.
We especially recommend checking with us if you’re disposing of heavy materials such as bricks, concrete, tiles, soil, sand or rubble, as these materials need to go into our smaller skip bins due to weight limits.
We offer six waste types, so you can choose the bin that suits your job:
- Green Waste for garden waste, branches, leaves and vegetation.
- Recyclable Waste for steel, paper, cardboard, plastics and other recyclables.
- Concrete & Brick for concrete, bricks, pavers, tiles and other inert materials.
- Mixed Waste for general, green, timber and heavy materials.
- General Waste for household waste, timber, furniture and mixed items.
- Clean Fill for clean sand, soil and dirt (no green waste).
If you’re not sure which bin is right for your waste, get in touch and we’ll point you in the right direction.
Skip bins can only be filled level with the top of the bin.
For safety reasons, waste must not extend above the rim of the skip bin. Overloaded bins cannot be safely transported and may require excess material to be removed before collection can take place.
If you think you may need additional space, please contact us and we’ll help find the best solution.
Yes, mattresses are accepted in our skip bins. However, additional disposal charges apply and mattresses must be declared at the time of booking.
To maximise space and allow for safe transport, mattresses should be placed flat on top of the load and added last. Mattresses buried within the bin may result in additional handling charges.
If you’re disposing of more than one mattress, please let our team know when booking so we can provide accurate pricing.
All of our skip bins are fitted with convenient drop-down ramps, making it easier to load heavy, bulky or awkward items such as furniture, renovation waste and garden materials.
Drop-down ramps allow you to walk waste into the bin rather than lifting it over the side, helping to make loading safer and more convenient.
Skip bin pricing varies depending on the bin size, waste type and delivery location.
With our Instant Quote tool, you can receive a confirmed price by selecting your suburb, waste type and bin size.
At Stride Skip Bins, we believe in fair, transparent pricing with no hidden surprises. If you’re unsure which option is best for your project, simply give us a call and we’ll point you in the right direction.
We accept payment by credit or debit card over the phone, secure payment link, or cash by prior arrangement.
Payment is required prior to delivery to secure your booking and delivery date.
Our standard skip bin prices include delivery, collection and disposal for your selected bin size and waste type.
Depending on your location, what you’re disposing of, or any changes you make during your hire, there may occasionally be some additional charges. These can include:
- Zone 2 Service Area – An additional delivery charge applies for locations within our Zone 2 service area.
- Mattresses – Mattresses attract an additional disposal fee when placed in your skip bin.
- Carpet & Synthetic Grass – An additional disposal charge applies when carpet or synthetic grass is included in your bin.
- Extended Hire – Need your bin a little longer? Daily and weekly hire extensions are available for an additional charge.
- Collection Rescheduling – If our driver has already arrived for your scheduled collection and you then decide you’d like to keep the bin for longer, a Collection Rescheduling Fee will apply in addition to the extended hire charge. This covers the additional collection visit required.
- Contamination, Excess Weight or Special Disposal – Additional charges may apply if your bin contains waste that isn’t suitable for the selected waste type, exceeds applicable weight limits, or requires additional handling, sorting or specialised disposal.
We’ll always let you know about any additional charges we’re aware of when you book. Occasionally, however, an additional charge may only become apparent once the bin is collected or emptied, particularly where it relates to the contents or weight of the bin.
If you’re ever unsure about what can go into your bin or whether an additional charge may apply, please give us a call before placing the items in your bin we’re always happy to help.
Skip bins must be filled level with the top of the bin and not overloaded.
If a bin cannot be safely transported due to overloading, excess material will need to be removed before collection can occur.
In some cases, our driver may be able to remove a small amount of excess material and place it beside the bin, however this cannot be guaranteed. Additional charges may apply if a return visit is required.
Some items are strictly banned:
- Asbestos
- Hardifencing or similar materials
- Gas bottles or pressurised items
- Paint or other toxic substances
- Hazardous waste (e.g. oils, chemicals and poisons)
- Tree stumps or trunks (less than 10cm in diameter are acceptable)
- Food waste
- Liquid waste
- Medical waste
- Batteries
- Car tyres
- Wet concrete
- E-waste (e.g. computers and TVs)
- Carpet (strict conditions apply – please contact us)
- Artificial grass (strict conditions apply – please contact us)
When in doubt, give us a call. We’ll tell you exactly what’s allowed.
Our office is open:
Sunday – Closed
Need a quote outside business hours? Our Instant Quote system is available 24/7, allowing you to receive pricing and submit a booking request whenever it suits you.
Yes. Wherever possible, waste collected in our skip bins is sorted and directed to appropriate recycling and recovery facilities rather than being sent directly to landfill.
By offering dedicated waste streams such as Green Waste, Recyclable Waste, Concrete & Brick, and Clean Fill, we help support responsible disposal practices and maximise recycling opportunities where available.
We’re committed to reducing waste sent to landfill and encouraging environmentally responsible waste management.
We provide skip bin hire throughout Mandurah, Rockingham, Pinjarra and surrounding suburbs.
For a full list of service areas, please visit our Service Areas page or contact our team for assistance.
Yes. Weight limits vary depending on the bin size and waste type.
General waste and green waste typically allow for larger volumes, while heavy materials such as concrete, bricks, soil and rubble may be subject to specific loading limits.
If you’re unsure which bin is best for your project, our team is happy to help you choose the right option.
In most cases, we recommend booking at least 24 hours in advance. However, same-day delivery may be available depending on bin availability, location and scheduling.
For weekends and public holidays, we encourage customers to book early as demand can increase significantly.
If you need a bin urgently, contact our team and we’ll do our best to accommodate your request.